Privacy Policy

Privacy Policy

Last Updated: 5 September 2026

This Privacy Policy explains how Techxo LLC (“Techxo”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit our website, create an account, purchase or use our software, contact us, or otherwise interact with our services.

Techxo is committed to handling personal information responsibly and transparently.

1. Who We Are

Techxo LLC is a company registered in Wyoming, United States.

Address: Techxo LLC
30 N Gould St Ste N
Sheridan, Wyoming 82801, United States.

Email: support@techxo.org
General Enquiries: hello@techxo.org
Telephone: +1 (307) 828-5840

For privacy-related questions, you may contact us using the details above.

2. Information We Collect

Depending on how you interact with TechXo, we may collect the following categories of information.

Information You Provide

This may include:

  • Name;

  • Business or organisation name;

  • Email address;

  • Telephone number;

  • Billing information;

  • Account information;

  • Login and authentication information;

  • Information provided when contacting support;

  • Information submitted through forms;

  • Subscription information;

  • Information you voluntarily provide through our software; and

  • Other information necessary to provide the requested service.

3. Payment Information

When you purchase a TechXo subscription or other paid product, payment information is processed through the applicable payment provider.

Where Mollie is used, payment information is processed by Mollie and the relevant payment institutions/payment-method providers in accordance with their applicable privacy and security practices.

TechXo does not intentionally collect or store complete payment-card information such as your full card number or CVV/security code through its own systems where the payment provider handles those details.

We may receive transaction-related information such as:

  • Payment status;

  • Transaction reference;

  • Amount;

  • Currency;

  • Payment method;

  • Subscription status; and

  • Information necessary to reconcile and manage the transaction.

4. Account and Software Information

When you use TechXo software, we may process information necessary to operate your account and provide the requested functionality.

This may include:

  • Account identifiers;

  • Login activity;

  • Subscription plan;

  • Account settings;

  • Software usage information;

  • Information entered into software features;

  • User permissions;

  • Organisation information;

  • Support history; and

  • Technical information relating to your use of the service.

5. Information You Enter Into Our Software

TechXo software may allow you to enter business, customer, operational, transactional or other information.

Where you enter information relating to other individuals, you are responsible for ensuring that you have an appropriate lawful basis and the necessary rights or permissions to provide that information to TechXo.

TechXo processes such information for the purpose of providing and maintaining the software services you use.

6. Automatically Collected Information

When you access our website or software, certain technical information may be collected automatically.

This may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Approximate location derived from technical information;

  • Pages or features accessed;

  • Date and time of access;

  • Referral information;

  • Diagnostic information; and

  • Other technical information necessary for security and service operation.

7. Cookies and Similar Technologies

TechXo may use cookies and similar technologies to:

  • Operate our website;

  • Maintain functionality;

  • Remember preferences;

  • Understand website usage;

  • Improve performance;

  • Maintain security; and

  • Measure the effectiveness of our website.

Where required by applicable law, we will obtain consent for non-essential cookies or similar technologies.

You can manage certain cookie preferences through your browser or available website controls.

8. How We Use Personal Information

We may use personal information to:

  • Create and manage accounts;

  • Provide software services;

  • Process purchases and subscriptions;

  • Process and reconcile payments;

  • Provide customer support;

  • Communicate with customers;

  • Send service-related notifications;

  • Maintain account security;

  • Prevent fraud and abuse;

  • Monitor and improve service performance;

  • Diagnose technical problems;

  • Maintain and improve our website and software;

  • Comply with legal obligations;

  • Enforce our Terms & Conditions; and

  • Protect the rights, property and safety of TechXo, our customers and others.

9. Legal Bases for Processing

Where UK data-protection law applies, we may process personal information on one or more of the following bases:

Contract

Where processing is necessary to provide a product or service you have requested.

Legal Obligation

Where processing is necessary for compliance with a legal or regulatory obligation.

Legitimate Interests

Where processing is necessary for legitimate business interests, provided those interests are not overridden by your rights and interests.

Examples may include service security, fraud prevention, customer support and improving our products.

Consent

Where applicable law requires consent and we rely on consent as the legal basis for processing.

You may withdraw consent where applicable.

10. Payment Providers

We use third-party payment providers to process payments.

Where Mollie is used, Mollie processes personal and transaction information according to its own applicable privacy documentation and legal obligations.

Mollie may independently act as a controller or processor depending on the specific processing activity.

TechXo does not control the independent processing activities of third-party payment providers.

11. Service Providers

We may use trusted third-party service providers to operate our business and software.

These may include providers supporting:

  • Hosting and infrastructure;

  • Software functionality;

  • Authentication;

  • Email delivery;

  • Customer support;

  • Analytics;

  • Security;

  • Payment processing;

  • Database and storage services; and

  • Other technical operations.

We seek to use appropriate contractual and security measures where required.

12. Business Transfers

If TechXo is involved in a merger, acquisition, restructuring, financing, sale of assets or similar corporate transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will remain subject to applicable privacy obligations.

13. International Data Transfers

Some service providers used by TechXo may process information outside the United Kingdom.

Where personal information is transferred internationally, we will use appropriate safeguards where required by applicable data-protection law.

These safeguards may include adequacy regulations, contractual protections or other legally recognised transfer mechanisms.

14. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

However, no online service can guarantee absolute security.

You should also take appropriate steps to protect your account credentials and devices.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including where necessary to:

  • Provide our services;

  • Maintain business records;

  • Resolve disputes;

  • Prevent fraud;

  • Enforce agreements;

  • Comply with legal obligations; or

  • Protect our legal rights.

Retention periods may vary depending on the type of information and the reason it was collected.

16. Your Privacy Rights

Depending on your circumstances and applicable law, you may have rights including:

  • The right to access personal information;

  • The right to request correction of inaccurate information;

  • The right to request deletion;

  • The right to restrict processing;

  • The right to object to certain processing;

  • The right to data portability;

  • The right to withdraw consent where processing is based on consent; and

  • Rights relating to automated decision-making where applicable.

These rights are not absolute and may be subject to legal exceptions.

17. How to Exercise Your Rights

To make a privacy request, contact:

support@techxo.org

We may need to verify your identity before fulfilling certain requests in order to protect personal information from unauthorised disclosure.

We aim to respond within the timeframe required by applicable law.

18. Marketing Communications

Where permitted by law, TechXo may send marketing communications where you have provided consent or where another lawful basis permits such communication.

You can unsubscribe from marketing emails by using the unsubscribe mechanism provided in the relevant communication or by contacting us.

Transactional and service-related communications are not marketing communications and may continue where necessary to provide the service.

19. Telephone and SMS Communications

If you provide a telephone number, we may use it to contact you regarding your account, purchases, support requests, security matters or other service-related purposes.

Where TechXo operates an SMS programme, any applicable SMS terms and consent requirements will be presented separately where required.

You may opt out of promotional SMS communications by following the instructions included in the relevant message.

We do not sell personal information or SMS opt-in information to third parties for their own marketing purposes.

20. Children’s Privacy

TechXo services are intended primarily for businesses and professional users.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

21. Third-Party Websites

Our website or software may contain links or integrations to third-party websites or services.

Those third parties operate under their own privacy policies.

TechXo is not responsible for the privacy practices of third-party websites or services.

We recommend reviewing their privacy policies before providing personal information.

22. Data Controller and Business Users

Where TechXo processes personal information relating to an individual’s use of our services for our own business purposes, TechXo may act as a data controller.

Where a customer uses TechXo software to store or otherwise process personal information relating to its own customers, employees or other individuals, the customer may remain responsible for determining the purposes and lawful basis of that processing.

The specific allocation of responsibilities may depend on the nature of the service and applicable contractual arrangements.

23. Complaints

If you have concerns about how TechXo handles your personal information, please contact us first:

support@techxo.org

If you are located in the United Kingdom and remain dissatisfied, you may have the right to complain to the Information Commissioner’s Office (ICO).

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.

The updated version will be published on our website with a revised “Last Updated” date.

25. Contact Us

For privacy questions, requests or concerns:

Techxo LLC
30 N Gould St Ste N
Sheridan, Wyoming 82801, United States.

Email: support@techxo.org
General Enquiries: hello@techxo.org
Telephone: +1 (307) 828-5840